Do You Know The Common Human Resource Issues In The Hospitality Industry

By | November 19, 2018

Many businesses in the hospitality industry, both small and large have difficulty in understanding their human resource and employment relations obligations whichever country or countries they operate in!

This is understandable given the raft of legislation and regulations governing (drowning) the employment environment in which governments seem to revel in.

The hospitality industry is certainly no exception and in many cases is more complex than the average business.

In this publication Biz Momentum will outline important employment matters that will assist in reducing the ‘stress’ factors you may be experiencing directly related to the hospitality industry which Biz Momentum is actively involved in a hands on capacity.

Did you know;

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a It has been reliably estimated that 75% of businesses do not have an employee agreements and employment related policies & procedures. In the event of a dispute the law will decide for you and this almost always goes against you, the employer;

b Worldwide bullying and sexual harassment claims are escalating. The average cost of a claim is $36,500 – $250,000 and recently in one country an employee was awarded $1,000,000. This comes directly off your bottom line profit;

c Workplace rape and sodomy is on the increase in the hospitality industry and we have witnessed the resultant trauma, ill will and bad publicity for your hotel, restaurant or workplace where this occurred;

d Workplace stalking through employees following, sending emails, voice messages and gifts is becoming more prevalent and is resulting in increased absenteeism and resignations;

e Theft of your inventory such as quality wine, food and equipment is rampant!

f Misuse and unlawful use of your facilities for personal gain is increasing;

g It has been reliably proven that some employees use up to 2 hours per day of your email and internet facilities for personal gain and to access unlawful sites such as hate literature and pornography not to mention chat lines.

h Many hotel and restaurants deliberately flout occupational health and safety rules which is resulting in increased staff turn over, fines and costly pay-outs to employees;

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